eBay Product Catalog DataStax Cassandra Peak Period Support

eBay (NASDAQ: EBAY) is a global e-commerce leader that offers an online auction and e-commerce platform that enables people and businesses to buy and sell goods and services on its websites and mobile apps.

eBay uses DataStax Enterprise Cassandra to house their massive highly-categorized product item catalog, which contains hundreds of millions of product items transacted by their customers, organized to allow buyers to easily find what they are looking for.

DataStax brought RhinoSource into eBay to provided onsite support and Cassandra performance troubleshooting during the seasonal peak online traffic period, when the DataStax clusters were under the most stress. RhinoSource analyzed the production DataStax systems in real time as they were being maximally loaded and documented issues.

RhinoSource investigated and identified the root cause of latency issues across the 12 sharded DataStax Enterprise clusters housing the large product catalog, which was causing an imbalanced number of connections per cluster. RhinoSource reviewed the overall DataStax architecture and application code and recommended tuning adjustments and keyspace replication changes to fix the issue and made DataStax Java driver code change recommendations to improve overall read performance.