National Express Oracle Business Intelligence OBIEE Reporting and Database Monitoring

National Express is a leading transport provider delivering services in the UK, North America, Germany, Spain and Morocco. Every year more than 800 million journeys are made on the company's buses, trains, light rail services and coaches.

National Express runs its business on Oracle E-Business Suite, and needed enhanced P&L reporting for its cost center managers — the people who actually move the numbers, and who had the least direct access to them.

RhinoSource designed, developed and deployed an interactive profit & loss financial reporting solution for those managers using Oracle Business Intelligence Enterprise Edition, successfully rolled out to 250 cost centers across North America.

RhinoSource also supported ETL development and tuned the long-running ETL steps using Oracle fast-refresh materialized views, so the reporting kept pace with the operation rather than trailing it.

Finally, RhinoSource implemented high-precision monitoring of the Oracle databases and applications, assessed the current state of National Express's Oracle system architecture, and delivered actionable performance enhancement recommendations.